Legal

Privacy Policy

Effective date: January 1, 2025  ·  Last updated: April 7, 2025

App Wrld ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website appwrld.com or use any mobile application we develop and publish.

1. Information We Collect

We may collect the following categories of information:

• Information you provide directly — name, email address, and any other details you submit when contacting us or signing up for a service.
• Usage data — pages visited, time spent, referring URLs, browser type, device identifiers, and IP address, collected automatically when you access our website or apps.
• Device information — operating system version, device model, and unique device identifiers when you use our mobile applications.
• Communications — records of emails or messages you send us, used to respond to your inquiries.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and applications.
• Respond to your inquiries and provide customer support.
• Send transactional or service-related communications (e.g. project updates).
• Analyse usage trends to improve our products and services.
• Detect, prevent, and address technical issues or fraudulent activity.
• Comply with applicable legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers — trusted third parties who assist us in operating our website and services (e.g. hosting, analytics, email delivery), subject to confidentiality obligations.
• Legal requirements — when required by law, court order, or governmental authority, or to protect the rights, property, or safety of App Wrld, our users, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

4. Analytics

We use third-party analytics tools (such as PostHog or similar services) to understand how users interact with our products. These tools may collect anonymised usage data. You can opt out through your device's privacy settings or by contacting us.

5. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymise it.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal information ("right to be forgotten").
• Object to or restrict certain processing of your data.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at support@appwrld.com.

7. Account Deletion

If you have an account in any App Wrld application, you may request deletion of your account and all associated data at any time by emailing support@appwrld.com with the subject line "Delete My Account". We will process your request within 30 days.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

9. Security

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website or applications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

App Wrld
Email: support@appwrld.com
Website: appwrld.com